Registration and Warranty Information
This project is currently in beta and only supports registration for a limited selection of products sold on Reecyco.com and through our official Reecyco Direct store on Amazon in the US. Products purchased from third-party sellers are not eligible for registration.The following are not eligible for warranty extension: pre-owned, free, returned, out of warranty products, or products purchased on other platform.
Intro
Reecyco provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty periods differ according to models.
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Warranty Timeline
| FAQ | Explain |
|---|---|
| CaAre you factory or trading company? | We are a technology-driven brand company with factory,Welcome to visit us! |
| Can i get a sample for testing? | Yes sure,custom service is also available on samples if you need. |
| What’s your lead time? | For sample within 1-5 working days. For mass order within 30~45 days depending on the production status. |
| Do you provide OEM&ODM Service? | Yes sure,our service includes Design, Developing, Molding, Production and shipping. |
| Do you have the certificate for all the products? | Yes, all of our products have the CE, FCC, RoHS certifications ready for US and EU markets. |
| what is the payment term? | Normally we accept T/T (30% deposit before production and the balanced before shipment ),also we can make L/C or other payment term if request. |
Warranty Period (Months) | 12 |
Warranty Claims for Quality-Related Issues
All quality-related defects on items sold directly by Reecyco or Reecyco’s authorized resellers are covered by an extensive warranty, starting from the date of purchase (see top of page for your product’s warranty timeline).Baseus’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
Quality-related warranty claims on purchases made through Reecyco’s authorized distributors and retailers, are handled through the store themselves (see end of the page for the list of authorized distributors and retailers ).
For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent. In situations where a replacement is not an available or preferred option, Reecyco will offer a partial refund according to the usage time of the device.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.